Privacy policy

What we collect

• Your name, email address, and phone number when you enrol, book a session, download a free resource, or send a message.
• Your learning activity: the lessons you open, your progress, and your assessment results.
• Order and booking records, including the amount paid and the invoice number.
• Standard technical data your browser sends, such as the pages you visit and the device you use.

What we do with it

• Give you access to what you bought and issue your certificate.
• Send the emails a purchase requires: confirmation, receipt, meeting link, and reminders.
• Send articles and offers only when you have ticked the consent box. Every such email carries an unsubscribe link.
• Improve the courses and the site by looking at aggregate, non-identifying activity.

Payments

When you order through the request form, we agree on the payment method when we contact you, and we never ask for your card details on the site or by message. When you pay online, card details are entered on the payment provider's own page and never reach our servers; we store only the order number, the amount, and whether the payment succeeded.

Who else sees your data

Only the service providers the platform needs to run: the payment provider, the email provider, and the hosting provider. We do not sell your data and we do not share it for advertising.

How long we keep it

Account, order, and certificate records are kept as long as the account exists, and afterwards only as long as accounting rules require. Marketing consent is dropped the moment you unsubscribe.

Your rights

Ask us at any time for a copy of your data, a correction, or deletion of your account. Write to the address on the contact page and we reply within 14 days.

Analytics

We use Google Analytics to count visits and see which pages are read, so the site can be improved. It sets its own cookie and receives your page views with your IP address shortened; advertising features and ad personalisation are switched off, and we never send it your name, email, or anything you bought.

Cookies

We set the cookies needed to keep you signed in and to remember your language, plus the Google Analytics cookie described above. We do not use advertising cookies.