Refund policy

Courses

• Write to us within 30 days of the purchase date and the full amount is refunded.
• You do not have to explain the reason, and how much of the course you watched makes no difference.
• Access to the course closes once the refund is issued.

Consultations

• Cancel before the session and the full amount comes back to you.
• If the session has already happened and it did not give you what you came for, tell us within 30 days and we refund it.
• A session you do not attend without telling us is not refunded, but we will move it once as a courtesy.

The book

• A digital copy is refunded within 30 days of delivery.
• A printed copy is refunded when it comes back unused within 30 days; return shipping is on the buyer unless the copy arrived damaged.

How to ask

Send one line from the email address you bought with, through the contact page or by replying to your receipt. State the order number if you have it.

How long it takes

We approve refunds within 3 working days. The money comes back the same way you paid — to your card on the payment provider's normal cycle, or to your account if you paid by transfer — usually within 5 to 10 working days.

The only exception

An account that shared, recorded, or redistributed the material is outside this policy.